Facility Management Organizational Assessments
We bring a proven approach to facility management organizational assessments, organizational development, and organizational change management. Leveraging the Capability Maturity Model, we start with the end in mind, focusing on the outcome and a roadmap to implementation.
Our facility management organizational assessments approach is anchored in two main principles –improvement through performance excellence and ISO management system standards. To assess the current state and plan for the future state, we evaluate the organization through the lens of a high-performance organization.
We use a framework for high-performance based on the Malcolm Baldrige Excellence Framework and a Capability Maturity Model evaluation approach. The combination identifies the criteria for performance excellence and lays the foundation for moving from your current state to your desired future state.
Key Focus Areas
Operations and Maintenance Strategy
A strong O&M strategy ensures your facilities operate efficiently, reliably, and cost-effectively. We evaluate:
- Preventive, predictive, and reactive maintenance practices
- Asset management and lifecycle planning
- Budget allocation and cost control measures
- Integration of technology and data for decision-making
Facility Staffing Analysis
The right staffing levels, skills, and structure are critical to delivering high-quality facility services. Our analysis includes:
- Reviewing staffing levels against workload and service demands
- Assessing skillsets, training, and professional development needs
- Evaluating organizational structure for efficiency and role clarity
- Aligning staffing resources to strategic goals and operational priorities
Optimizing the FM Organization
We help facilities teams operate as high-performing organizations by:
- Aligning organizational design with mission and customer needs
- Streamlining workflows and decision-making processes
- Embedding a culture of continuous improvement and performance measurement
- Incorporating benchmarking and best practices for continuous improvement
The Result
An FEA facility management organizational assessment delivers more than a snapshot – it’s a roadmap. Our clients gain the insight, tools, and strategies needed to optimize resources, improve service delivery, and build a facilities organization prepared for today’s demands and tomorrow’s opportunities.
We’ve helped government agencies, educational institutions, and corporations nationwide improve their facilities organizations through organizational assessments.
Learn more about how we have supported our clients with facility management organizational assessments:
