Yamaha Motor Corporation

Business Continuity Planning

Multiple US Locations

Project Overview

FEA worked with Yamaha Motor Corporation to develop a Business Continuity Plan. Effective business continuity planning provides guidance to ensure the ability of personnel to respond, resume, and recover to a pre-determined level of operations following a disruption.

FEA initiated the project by collaborating with Yamaha to review the overall goals and objectives for the project. We reviewed existing policies, practices, and guidelines related to business continuity evaluating existing business continuity policies and practices to determine what steps needed to be taken to update the business continuity program.

We performed a high-level gap analysis to assess the current state of the business continuity planning relative to industry best practices. We performed a business impact analysis to determine critical functions, resources, and suppliers. We also conducted a risk assessment to prioritize threats and risks to each location. The updated plan included the following elements:

  • Roles and Responsibilities
  • Continuity of Operation Procedures
  • Alternate Site Procedures
  • Communications Plan
  • Testing, Training, & Exercise Plan
  • Return to Operations Procedures

 

Ultimately, we were able to deliver an updated business continuity plan that serves as the cornerstone of effective resilience planning efforts and frames Yamaha’s ability to respond, resume, and recover from disruptive events.

This was followed by a corporate leadership tabletop exercise to educate and reinforce the processes and procedures developed in the business continuity plan.

“I have worked with FEA for years and I am always impressed with their professionalism, expertise, and thoroughness in supporting my Facilities. The Business Continuity Plan that was developed by FEA and Yamaha Motor Corporation was the latest in a long list of successes achieved through our partnership.”

–Bill Conley, National Manager – Facilities Services

Challenge

Yamaha wanted:

  • Understand critical functions, resources, and suppliers
  • Plan to respond, resume, and recover after a disruption

Solution

FEA delivered:

  • Updated business continuity plan
  • Framework to respond, resume, and recover from disruptive events

Key Team Members

President and Chief Operating Officer

Visual Communications Lead

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