Steering Facilities Management into the Future: Laurie Gilmer at the FM Summit in New Zealand
In a world that is evolving at an unprecedented pace, the Facilities Management (FM) sector stands at a critical crossroads. As we confront challenges posed by artificial intelligence (AI), sustainability, environmental, social, and governance (ESG) standards, and the looming threat of future pandemics, industry leaders must unite to navigate these complexities. At the recent FM Summit in New Zealand, Laurie Gilmer played a pivotal role in a panel discussion titled “Steering Facilities Management into the Future,” where key trends, challenges, and strategies for the future of facility management and adaptation were explored.
The Evolving Landscape of the Future of Facility Management
Laurie Gilmer, a prominent figure in the FM community, emphasized the need for professionals in the field to adapt to rapid changes that impact how facilities are managed. “The world is changing quickly,” she remarked, highlighting how technological advancements and societal expectations are reshaping the industry. The integration of AI in FM practices, for instance, offers opportunities for increased efficiency, data-driven decision-making, and enhanced occupant experiences. However, with these advancements come challenges, including the need for upskilling and ensuring ethical standards in technology use.
Sustainability and ESG initiatives are also transforming the FM landscape. Gilmer pointed out that organizations are increasingly held accountable for their environmental impact. The push for low carbon initiatives is no longer just a trend; it has become a necessity. Facilities managers must lead the charge in implementing sustainable practices, ensuring that buildings are not only efficient but also contribute positively to the environment and society. “We must adopt a holistic approach that encompasses energy efficiency, resource management, and community engagement,” she asserted.
Preparing for Future Challenges
One of the pressing topics discussed at the summit was the need to prepare for potential future pandemics. The COVID-19 pandemic has exposed vulnerabilities in how facilities are designed and managed, making health and well-being top priorities. Gilmer noted, “The spaces we manage must be designed to support health and well-being, accommodating changing needs as we learn from past experiences.” This includes not only improving ventilation and cleanliness but also creating adaptable spaces that can quickly pivot to meet emerging health guidelines.
Moreover, the importance of professionalization and recognition within the FM sector was a focal point of Gilmer’s discussion. As the profession continues to grow, establishing standards and credentials is crucial. “Professionalism is key to elevating our field,” she stated, advocating for a framework that enhances credibility and fosters trust among stakeholders. By ensuring that FM professionals are recognized for their expertise, the industry can attract new talent and reinforce its importance in organizational success.
Strong Leadership: Navigating Change
A recurring theme throughout the panel was the necessity of strong leadership in guiding the FM sector through these transformative times. Gilmer articulated that adaptive leadership is crucial, as it enables professionals to respond effectively to evolving challenges and opportunities. “Adapting is in our DNA,” she asserted, reminding attendees that flexibility and resilience are integral to success in FM.
The panel featured a diverse group of global industry leaders who shared insights on navigating the complexities of modern facilities management. They discussed the role of collaboration in driving innovation, emphasizing that partnerships between public and private sectors can lead to more sustainable and efficient practices. Gilmer highlighted examples of successful collaborations that have resulted in significant advancements in FM, urging professionals to seek out and cultivate these relationships.
A Vision for the Future
As the panel concluded, the collective vision for the future of FM became clear: it is an industry that embraces change, champions sustainability, and prioritizes the health and well-being of occupants. Gilmer’s contributions to the discussion reinforced the idea that the FM sector is not just about managing spaces but also about enhancing lives and fostering community well-being.
The insights shared during the FM Summit underscore the imperative for professionals in the field to remain forward-thinking and proactive. As challenges arise, the FM community must come together to share knowledge, innovate solutions, and advocate for best practices. With leaders like Laurie Gilmer steering the conversation, the future of Facilities Management is poised to enter a new era of excellence and recognition.
In conclusion, the FM Summit in New Zealand served as a vital platform for industry leaders to reflect on the evolving landscape of Facilities Management. As we move forward, the call to action is clear: embrace change, prioritize sustainability, and foster a culture of professional recognition. By doing so, the FM sector can navigate the challenges of today and shape a better tomorrow for the built environment.
Read more about the FM Summit here.
About Laurie Gilmer
Laurie is past chair of IFMA and currently serves as president and COO of FEA. She works closely with our clients and fosters a collaborative environment that prioritizes open communication and understanding of each client’s unique needs. With expertise in facility assessments, energy management, and organizational assessments, she partners with clients to develop effective solutions tailored to their specific needs. Read more about Laurie here.
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