Maureen Roskosi examintes examines how to use gap analysis to improve workforce training in this article for FnPrime. Read the article excerpt below.
When buildings are maintained properly by educated personnel who are trained in high-performance building management techniques, facilities run better and operating expenses are lower.
There is a decade old federal law aimed at identifying competencies and prioritizing training in federal buildings personnel — the Federal Buildings Personnel Training Act (FBPTA). Yet education, particularly in facility management and building operations, is undervalued and training budgets often the first on the chopping block during budget cuts.
Only through an understanding of the actual skills and knowledge that is needed for a given occupation can a training program truly provide the best competency-based approach and employers utilizing this approach in their
workforce development plans that leads to a truly competent workforce.
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