Shaping the Future of FM: Maureen Roskoski Reports on ISO FM Standard Development
Facility management isn’t just evolving — it’s being purposefully shaped by professionals across the globe. In a recent article for the IFMA Denver Chapter newsletter, FEA’s Maureen Roskoski shares her first-hand experience participating in this global transformation at the ISO Technical Committee (TC) 267 meeting in Toronto.
Maureen was part of the U.S. delegation to ISO TC 267, a group that has been developing international facility management standards since 2012. Representing over 50 countries, this committee is tasked with creating a consistent, forward-looking framework for facility professionals worldwide — promoting innovation, sustainability, and improved quality of life across the built environment.
Key Developments from Toronto
Among the many highlights Maureen shared, two major advancements stood out:
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Progress on ISO 41001: As a member of Working Group 9 (Leadership and Innovation), Maureen contributed to refining the foundational standard for FM, ISO 41001. The updated framework reflects emerging trends, greater alignment with other ISO management systems, and a stronger focus on people and planet — showing how facility leadership is becoming more strategic and sustainability-driven.
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Completion of ISO 41002 (to be published): This upcoming standard will define what constitutes a Facility Management Organization (FMO). It addresses structural considerations, task allocation, and operational roles — offering critical guidance for building effective, accountable FM organizations. Publication is anticipated in late 2025 or early 2026.
A Growing Library of Resources
Maureen also outlined the growing suite of ISO FM standard development already published, including guidance on strategic sourcing (ISO 41012), facility strategy development (ISO 41014), emergency preparedness (ISO 41017), and FM’s role in sustainability and resilience (ISO/TR 41019). Each of these documents adds a layer of clarity and professional rigor to the FM discipline — helping practitioners move from reactive problem-solving to proactive, integrated management. Read more about ISO TC 267 here.
Why It Matters to FM Professionals
Maureen’s message is clear: these standards are more than technical documents — they’re tools for real-world impact. They provide a shared language for collaboration, benchmarks for operational excellence, and a platform for elevating facility management as a strategic function within organizations.
And just as important, these standards are created by us — working professionals in the field. As Maureen notes, “They are written by people in our industry — people like you and me.” Her call to action encourages FM professionals to participate through their national standards bodies and make their voices heard in shaping what comes next.
One Standard at a Time
FEA is proud to support global efforts like ISO TC 267 and to have leaders like Maureen Roskoski contributing to the future of our profession. As FM continues to expand its role in organizational strategy, sustainability, and resilience, international standards will be key in ensuring we rise to the challenge — one standard at a time.
Read the full article here: Denver Chapter of IFMA – Newsletter
