To set your facility strategy, start with metrics that define what is most important to the organization and it’s people. Laurie Gilmer delves into this important topic in this article from FacilitiesNet:
Metrics and Managers: Finding and Sharing Critical Data
Facility Managers need a strategy for communicating the value of their departments’ activities and achievements.
To begin, start with identifying metrics you want to use. Understand what is important to your organization and it’s people. Next, identify who needs to be communicated with (company leadership, maintenance technicians, facility managers, etc.). Ultimately, understanding the role metrics play and applying them at appropriate levels raises the bar of performance for the entire facility organization.
