WWP presentation, ” Great teams + Strong Strategy=High Performance FM”

Session Description: Are you willing to question the norm? Do you truly want to change the way you evaluate the health of your organization? Are you willing to answer the hard questions that will lead you to answers equating to true operational excellence? Are you challenged with how to turn around an engrained culture of team behavior that would support a high-performance FM organization?Jim Whittaker and Teena Shouse will share proven approaches to resolve these questions and give you practical steps to recommission your operations and the team that supports it. They will share many best practices in facility management and provide an assessment approach to evaluate the capability and process maturity of a facility management organization.In creating a solution for facility managers, they utilized a comprehensive organizational, leadership and process diagnostic approach, which was developed specifically to measure and benchmark FM performance and help create high-performance facility organizations. The end result is a strategic plan designed to help you optimize the performance of your facility management organization, to improve productivity and extend the life cycle of your facilities.  If you are willing to challenge the status quo, this session will help you tell your story of success and successes to come, from a sound and practical strategic FM plan.

Learning Objectives:

• Learn how to build the recommended framework for high-performance buildings.
• Acquire practical steps to recommission your operations and the team that supports it.
• Discover the key elements of a successful team to support a high-performance building.
• Learn how to balance workforce development with process improvement.