If you are attending the Building Operating Management’s NFMT High Performance Buildings Conference in Fort Worth, Texas , we invite you to drop by FEA’s booth #237 anytime Tuesday, June 2 12:00-4:00 or Wednesday, June 3, 11:30-2:30.
Also, please join Teena Shouse as she presents on Wednesday, June 3rd at 10:30 AM “Building a High-Performance Team”.
In the session, attendees will review the primary attributes of an HPO—a high-performance organization—and learn how to take a similar strategic approach to the future of their own facility teams. From high-level strategy and planning skills to an in-depth knowledge of stakeholders to processes for continual improvement, the presentation will outline how to develop a high-performance workforce that can effectively deploy an HPO strategy for the long term. Case studies of HPO transformations will be included.
Learning Objectives:
1. Define a high-performance organization
2. Understand the difference between pure benchmarking and process analysis
3. Analyze staff needs for high performance operations
4. Explore case study examples of how organizations answered the tough questions leading them to High Performance Organizations (HPO)
For a copy of the presentation click here.
Teena G. Shouse, CFM, IFMA Fellow, Senior FM Consultant, has more than 23 years of experience in facility management; including project management, management of retail services, BPI, staff development, sustainability in food services and other areas in facility management, capital planning and budgeting, strategic client relations, O&M, associate amenities programs, quality development and program/process standardization, and sourcing and contract governance of outsourced partners. Before joining FEA, she was a VP Strategic Partnerships with ARAMARK overseeing collaborative strategies of the corporation across a wide customer base. Prior to ARAMARK, Teena was the GM of Employee Services at Sprint where her responsibilities included management of the nationwide amenities program including technology integration and executive support services. She was part of the design and construction team which researched, planned and built the 240-acre Overland Park campus. From 2005-2007, she served as the Chairman of the IFMA Board of Directors. She creates and teaches facility management courses for IFMA and is a guest speaker at both North America and International conferences and universities. She was recently appointed to serve on the Global FM Board of Directors, a global federation of FM organizations based in Brussels, Belgium. She is also an adjunct professor at KU.
