From One Room to a Workforce Transformation (Part 1 of 2)

Part 1 of 2. What does it take to build a world-class learning program from scratch? In this episode of My Facility Podcast, Maureen Roskoski sits down with Judie Cooper, Associate Director of Facilities Learning and Organizational Development for Smithsonian Institution, to share the remarkable story of how a single training room evolved into a 15,000-square-foot Facilities Management Academy. Together, they discuss succession planning, workforce development training, leadership, and why investing in people, not just technical skills, is the key to preparing facilities organizations for the future. Whether you’re facing skilled trades shortages or looking to build stronger career pathways, this episode is packed with practical ideas and inspiration.